LTi Technology Solutions, a leader in equipment finance software solutions for over 35 years, is pleased to announce the promotion of Jessie Tuckerman and Alex Bryson CLFP, to the positions of Directors of Customer Care. These promotions reflect LTi’s unwavering commitment to aligning client success with strategic growth and to reinforcing its strategic framework of Precision, Performance, and Partnership across the organization.

With years of combined experience at LTi, both Tuckerman and Bryson have demonstrated a relentless focus on client satisfaction. Their leadership ensures clients receive insight-driven, detail-oriented service that meets evolving business needs and anticipates industry shifts. Through their strategic roles, they will continue to refine service operations, deliver consistent 
value, and uphold LTi’s reputation as the ecosystem of choice for the world’s leading 
equipment finance organizations.

Performance at LTi is defined by optimization: the continuous refinement of processes, application of best practices, and client support to achieve greater efficiency and measurable outcomes for clients. Under Tuckerman and Bryson’s leadership, LTi’s support services will advance optimization strategies that reduce friction, streamline workflows, and maximize the impact of client-facing operations. This focus on optimization in every client interaction translates into tangible business value.

At LTi, true partnership goes beyond service delivery; it is built on expertise and collaboration. Both Tuckerman and Bryson will leverage their experience and the knowledge of LTI’s team of subject matter experts (SMEs) to co-create solutions with clients that align with their business goals. By cultivating trusted relationships and sharing best practices, they will reinforce LTi’s role as a long-term partner in success, not just a technology provider.

“Jessie and Alex embody LTi’s dedication to precision, performance, and partnership,” said Ryan Ledden CLFP, Chief Operating Officer, LTi Technology Solutions. “Their promotions reflect our belief that strategic client alignment is central to driving sustainable success across the equipment finance ecosystem.”