Eldon Richards is responsible for the company’s overall technology strategy, direction, and execution. Eldon has extensive experience in forming teams that excel at swiftly responding to market technology needs and continuously improving quality. Eldon joined IDS from Recondo, where he served as Chief Technology Officer. At Recondo, Eldon managed the company’s SaaS offerings and led innovation with artificial intelligence and natural language processing. Previously, he led product development and technology teams across the enterprise at PatientPoint, UnitedHealth Group and Optum. Eldon’s career at UnitedHealth Group and Optum spanned 18 years, including leading worldwide teams that developed groundbreaking products such as Optum’s Enterprise Computer Assisted Coding, and successfully deployed hundreds of production releases every year. Eldon holds a Bachelor of Science in computer science from the University of Utah, an MBA from the Carlson School of Management at the University of Minnesota, and graduate certificates in management and technology from Stanford University and the Washington University in St Louis.