LTi Technology Solutions, a provider in asset finance software solutions, announced it has appointed David Hayes as Strategic Account Manager. In his role, Hayes will be working as the primary contact for a subset of LTi’s over 200 existing customers. In working with his customers, Hayes will be responsible for ensuring the product strategy at LTi is aligned with its customer’s future software needs as well as being the primary advocate for customers’ growth initiatives and support needs from LTi.
Hayes comes to LTi with 23 years of experience managing daily activities, strategizing processes and overseeing operations to achieve company-wide goals. He has worked with a diverse portfolio from small ticket to medium-sized ticket operations and accounting. Most recently, Hayes was employed as an Operations Manager for a large bank headquartered in Columbus, OH. Working for a large bank with a national presence in the asset finance industry, Hayes was responsible for implementing processes to improve quality, productivity and efficiency across the entire organization. Prior to that, Hayes was employed at a national medical equipment leasing firm and was responsible for front-end day-to-day operations. Having worked with LTi as a customer along with 23 years in the industry will allow Hayes to bridge the gap between processes and technology for customers.
“LTi has a stellar reputation in the asset finance industry and I’m excited to join them,” Hayes said. “Having been a customer of LTi, I can understand the frustrations when things are not working as customers want them to be. I can help our customers because I have been through those trials and tribulations. I can provide them an understanding of what they are going through and relay to LTi’s products and support teams and vice versa on learning how to communicate that back to them. I am passionate about where LTi is heading, and I look forward to sharing that passion with our customers.”
Tara Aasand, Director of Account Management of LTi, said, “We are extremely excited to have someone with David’s background and knowledge of the industry join the LTi family! We do not doubt that his experience, drive and dedication to providing exceptional customer service will benefit our customers greatly!”
To learn more about Hayes, listen to LTi’s most recent podcast episode. Hosted by Aasand, the episode focuses on Hayes’s experience in the asset finance industry and why he chose LTi. The audience will also hear about Hayes’s personal life and his inspirations in life.
Listen to the podcast here.