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United Rentals Introduces Enhanced Rental Experience via Mobile App

December 12, 2023, 07:00 AM
Filed Under: Technology

United Rentals, Inc., the world's largest equipment rental company, introduced new equipment access management capabilities and an enhanced rental experience within the United Rentals Mobile App.

The new capabilities add to the United Rentals ecosystem of digital tools that enable users to complete equipment and rental tasks from a mobile device anywhere, anytime.

  • Manage Equipment Access. Permissioned users can view equipment access PIN codes within the mobile app to better ensure equipment productivity and safety.
  • Browse Equipment and Specifications. Users can browse the entire United Rentals equipment catalog and scan product specifications and descriptions.
  • View Custom Pricing & Reserve Equipment with a streamlined experience. Teams can view account-specific pricing and checkout with more control and fewer clicks.
  • Monitor Real Time Equipment Data. Users can track usage and location tied to the industry’s largest telematics-enabled fleet of equipment.

The features are available to all customers with a digital profile with set permissions.

"The new access management functionality and improved rental experience deliver on safety and productivity capabilities that our customers have requested," said Tony Leopold, Senior Vice President of Strategy & Digital, United Rentals. "Our team is continuously innovating our digital tools so our customers can make sound equipment decisions and take speedy action that keeps projects moving forward."

The United Rentals Mobile App won a 2023 Engage Award, presented by Acquia, a leading digital experience company. The award recognized United Rentals for its focus on digital customer engagement.

The United Rentals Mobile App is free and compatible with Apple iOS and Android devices. It can be downloaded from the Apple iOS and Google Play stores.

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