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FNB Enhances Bank Operations with New Structure

June 20, 2024, 07:20 AM

FNB Corporation, the parent Company of First National Bank, announced it has enhanced its Bank Operations with a single, streamlined reporting structure. The updates are designed to enable FNB to more effectively apply automation, drive efficiency and innovation, further strengthen FNB's focus on risk management and create a superior customer experience.

Justin Kurth leads the merged Bank Operations organization in his new role as Executive Vice President, Director of Banking Enterprise Operations. In addition to his oversight of the Customer Contact Center, Retail Branch Operations and Compliance and Emergent Risk, he adds responsibility for Loan Operations and Efficiencies as well as Deposit Operations and Processing. This comprehensive view of Bank Operations positions Kurth to implement process improvements to foster productivity, resilience and stability as FNB prepares for heightened regulatory standards that apply when financial institutions cross $50 billion in assets.

"FNB is focusing on being competitive in a rapidly changing environment where our effective adoption of emerging technology and ability to meet heightened risk management expectations are critical to our continued success, especially as we reach new milestones in our growth," said Vincent J. Delie, Jr., Chairman, President and Chief Executive Officer of F.N.B. Corporation and First National Bank. "Justin has used innovation to increase efficiency and accuracy while leading Retail Operations and our Contact Center, resulting in an improved customer experience overall. His analytical mindset and proven capacity to drive transformation make him a strong fit to lead our operations within this new structure."

FNB also has hired James Craske as Director of Operational Risk and Support Services. Reporting to Kurth, Craske is responsible for executing strategies to effectively manage operational risk throughout the Company, including continuing to enhance FNB's processes for identifying, assessing and mitigating risk.

Delie added, "James will focus on building enhancements to FNB's operational reporting and tracking systems, which will enable our support teams to improve efficiency, productivity, customer satisfaction and risk management. These tools will be instrumental as we continue to build out our first line of defense within our enterprise risk management framework."

Prior to joining FNB in 2020 as Executive Director of Retail Banking Operations, Kurth served as Director of Retail Lending and Head of Branch Transformation at Investors Bank and in a variety of retail banking leadership roles at Citi. A graduate of the University of California, Riverside, Kurth reports to Vince Calabrese, Chief Financial Officer of F.N.B. Corporation and First National Bank.

Craske brings more than 25 years of financial services experience to the role, having spent the past seven years at Citi, most recently as Senior Vice President of Citi Global Wealth, Strategic Investments. He earned his bachelor's degree from Whitman College and a master's degree from Carnegie Mellon University.

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